Support

• Analysis of IT solution, design proposals of IT solution
• Systems integration services
• Support services for management of IT solution
• Customer support
• Consulting services
• Customer training and consulting
• Seminars on various customer technical topics
• Lecturing activities on demand
• Seminars and workshops for all our employees
• ProDos participates in many trade shows, exhibitions, trade fairs, congresses and symposiums

The support for NEFRIS users has several levels. System updates are done automatically from the NEFRIS web portal. Our employees can administer local dialysis centre network via remote access and users may also access to the ProDos-HelpDesk in case of any problems.